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Our Approach
Four steps to worry-free WordPress maintenance. Transparent, structured, and tailored entirely to your website.
Onboarding in progress
Active
Active
1
Intake
2
Setup
3
Maintenance
4
Report
Audit & Analysis
Plugin audit
24 plugins checked
Waiting
Security scan
NinjaScanner initial run
Waiting
Performance check
Core Web Vitals
Waiting
Initial backup
Current state secured
Waiting
Setup & Optimisation
WP Umbrella connection
Management & monitoring active
Waiting
NinjaFirewall activation
Firewall rules configured
Waiting
Backup schedule set
EU servers configured
Waiting
LiteSpeed Cache setup
Performance optimised
Waiting
Ongoing Maintenance
Plugin updates
4 updates deployed
Waiting
NinjaFirewall scan
2,847 files checked
Waiting
Weekly backup
WP Umbrella · EU storage
Waiting
Uptime monitoring
All systems online
Waiting
Reporting & Support
Monthly report generated
All changes documented
Waiting
Report sent
To client via WP Umbrella
Waiting
Support available
Email · chat · phone
Waiting
Next cycle scheduled
Continuous maintenance active
Waiting
Four steps to worry-free maintenance
Every maintenance engagement starts with a thorough audit and is followed by ongoing, proactive care.
1
Audit & Analysis
We start with a free introductory call to understand your goals, needs, and existing setup. We then conduct a thorough analysis of your WordPress site: which plugins you’re running, how the theme is built, the state of your security, and how fast your site loads.
- ✓ Plugin audit & conflict check
- ✓ Security scan with NinjaScanner
- ✓ Performance check (Core Web Vitals)
- ✓ Backup of the current state
One-time at start
2
Setup & Optimisation
We configure all the necessary tools on your WordPress site and optimise where needed. Your site is connected to WP Umbrella, giving us full automated control over updates, monitoring, and backups.
- ✓ WP Umbrella connection & configuration
- ✓ WP Umbrella backups configured (EU servers)
- ✓ NinjaFirewall activated & fine-tuned
- ✓ LiteSpeed Cache or WP Rocket setup
- ✓ SSL certificate check & redirect
One-time at start
3
Ongoing Maintenance
After setup, we take over full management of your site. Updates, backups, and monitoring run automatically and on schedule. We always have a fresh backup ready before any update — so your site never goes down unexpectedly.
- ✓ WordPress core, plugin & theme updates
- ✓ Daily/weekly backups via WP Umbrella
- ✓ 24/7 uptime monitoring
- ✓ NinjaFirewall active protection
- ✓ Vulnerability scanning every 6 hours (WP Umbrella)
- ✓ Database optimisation
Ongoing – monthly
4
Reporting & Support
Every month you receive a clear report detailing everything we’ve done: which backups were made, which updates were applied, and whether everything is running correctly. WP Umbrella continuously monitors your site through uptime monitoring and vulnerability scanning. Have a question or an issue? We’re here for you.
- ✓ Monthly detailed report
- ✓ Support via email & chat
- ✓ Direct help in emergencies
- ✓ WordPress plugin advice
Ongoing – monthly
The tools behind our work
We work exclusively with proven, professional tools. No experiments — your website deserves the best.
Central management & backups
WP Umbrella
Through WP Umbrella we manage all client WordPress sites from a single central dashboard. WP core, plugin, and theme updates are monitored and deployed with full control. Backups are created automatically and stored encrypted on WP Umbrella’s own EU servers — outside AWS or Google Cloud.
Remote updates
Central monitoring
Encrypted EU backups
Central monitoring
Encrypted EU backups
Security
NinjaFirewall
NinjaFirewall intercepts requests before WordPress loads — an architecturally stronger protection than standard security plugins. Brute-force attempts and known attack patterns are blocked at firewall level, independently of WordPress itself.
Pre-WordPress filtering
Zero-day protection
Zero-day protection
Malware scanning
NinjaScanner
NinjaScanner checks WordPress files for malware, backdoors, and unexpected changes. The premium version (Growth & ProCare) runs scheduled automatic scans. For Essential, server-level malware scanning is handled by the hosting provider.
File integrity
Malware signatures
Malware signatures
Performance
LiteSpeed Cache & WP Rocket
Depending on your hosting environment, we configure LiteSpeed Cache (for LiteSpeed servers like Cloud86) or WP Rocket. Both ensure fast load times, improved Core Web Vitals, and higher Google rankings.
Page caching
CSS/JS minification
CSS/JS minification
Support when you need it
You’re never on your own. We’re available through multiple channels — fast, personal, and without ticket queues.
Live Chat
Chat with us directly through the chat widget on our website (Crisp) during business hours. Perfect for quick questions and direct communication.
As a client you’ll receive our WhatsApp number. Handy for quick updates or messages on the go. Available during business hours.
Clients only
Phone
Phone contact is reserved for active clients. When you sign up for a maintenance plan, you’ll receive our direct number.
Clients only
Email response time
≤ 1 business day
≤ 1 business day
Chat available
Mon–Fri, 9am–5pm
Mon–Fri, 9am–5pm
Emergencies
Priority support
Priority support
Getting started
How do you get in touch?
Getting started is simple and commitment-free. You choose a time that works for you — and we’ll discuss together which plan suits your website best.
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1Send an email or chat message
Briefly describe what your website does and what kind of help you’re looking for.
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2Introductory call (online or by phone)
We schedule a short call to go over everything and answer any questions.
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3Audit & setup
Once agreed, we carry out the initial audit and get everything configured within a few business days.
Ready to get started?
No obligations. Just a good conversation about your website.
Ready for professional
WordPress maintenance?
Choose the plan that suits your website and start worry-free WordPress management today.
